We value your privacy very highly. Please read this Privacy Policy carefully before using the nadinedacal.com Website (the “Website”) operated by Nadine da Cal (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
1. Confidentially & Psychologists
Psychologists are licensed and regulated in the UK by the Health and Care Professions Council (HCPC). It is recommended that psychologists keep information about their clients such as contact details and session notes for 7 years.
The new legislation ensures that you have the right to have your information deleted. Should for some reason you wish for this to be destroyed or amended before this expiry period, then please contact us as you now have a legal ‘right to be forgotten’.
2. What Data is Collected and Why?
You will likely first make contact with us to inquire about one of our services through some form of electronic communication, email, via my website contact page or telephone voice or text message.
All emails to nadinedacal.com will be stored on a secure Microsoft account which is GDPR compliant and is securely password protected. Emails will be accessible from devices which are all password protected and/or finger print encrypted.
If your initial contact does not lead to engagement with one of our services, then your emails/messages and any information will be deleted. If you become a client, then the information will be stored as outlined above.
3. Your Registration Information will Include
Your name, address, date of birth, contact details of your next of kin (to only be contacted in case of an emergency and only if you have expressly granted permission when signing your Terms and Conditions Agreement).
Contact details of anyone medically responsible for you such as your General Practitioner (GP) or if applicable a referring psychiatrist or medical consultant.
Your email and/or telephone number for purposes of communicating any changes in agreed appointment time or sending you information, worksheets, invoices and other agreed information. You will need to opt-in to permit making such contact when signing your Terms and Conditions Agreement.
Should you choose to not allow us to contact your next of kin in an emergency or any persons medically responsible for you, such as your GP or psychiatrist, then we have to warn you of the potential risk this may cause to you if we are not able to get help in an emergency or share relevant information about your treatment with other professionals who are looking after you. Please see below information on when we may have to break confidentiality without your permission.
4. Ongoing Data Collection
We may take paper process notes during the session or go through worksheets with you.
Your name will not be put on these documents. If there are any documents that need to be kept they will be scanned and uploaded to your secure patient notes. Any paper notes from the session will be destroyed.
Your contact details, assessment information and subsequent notes from sessions will be kept on GDPR compliant and securely password protected folders.
You have a right to access any of the data we keep on you and requests will be responded to within 30 days without charge. Any documents that may be posted to us by you or on your behalf will also be stored digitally and then destroyed.
In order to process payments and keep track of accounts, invoices and related account information will be processed and shared with you via the contact details provided in your Terms and Conditions Agreement.
5. Confidentially – What you need to Know
Psychologists have ongoing peer supervision as part of a running a safe and reflective practice. We may discuss our client work with a supervisor for reflection and advice, however, no names or identify details will be shared. For example, we may say we are working with a young father who is experiencing stress balancing a corporate career and being available for his family, rather than Mr Smith who works for ‘named’ company.
7. Children’s Privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that they cannot use this Website.
8. How may we use your information
We may use the information that you provide us for the following: analytics, contact you, answer questions, and send you email newsletters.
Cookies:
This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media.
If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.
Changes to Privacy Policy
We reserve the right to amend this policy at any time without any prior notice to you.
Questions
If you have any questions about this Privacy Policy, please contact me at psychology@nadinedacal.com.